Privacy Policies

Effective Date: January 16, 2026

This Privacy Policy applies to all of the products, services and websites offered by REALM Group America, Inc., its subsidiaries, and affiliated companies (collectively, "REALM").

REALM respects your privacy and is committed to protecting the personal information you share with us. This policy describes how we collect, use, and safeguard your information when you visit our website or use our services.

If you have any questions about this Privacy Policy, please feel free to contact us through our website or write to us.

Contact Information

REALM Group America
Green Bay, Wisconsin
Phone: +1 (903) 493 6355
Email: admin@realmgroupamerica.com

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

• Information You Provide - When you register for an account, sign up for a promotion, or participate in an auction, we ask for personal information such as your name, email address, mailing address, and phone number. For transactional services, such as bidding, we collect payment information (e.g., credit card details), which is processed through secure, encrypted channels.
• Cookies and Tracking Technologies - We use cookies and similar tracking technologies to identify your browser or device, store user preferences, and track trends. This helps us improve the quality of our services and customize your experience. You can manage your cookie preferences through your browser settings.
• Log Information - When you use our services, our servers automatically record information that your browser sends. This may include your IP address, browser type, language, the date and time of your request, and one or more cookies that uniquely identify your browser.
• User Communications - When you send emails or other communications to REALM, we may retain those communications to process your inquiries, respond to your requests, and improve our services.
• Third-Party Links - Our website may contain links to other sites. This Privacy Policy applies only to REALM services. We do not exercise control over third-party sites, which may place their own cookies or collect data according to their own privacy practices.

2. How We Use Your Information

We process personal information for the following purposes:

• Providing and Improving Services - To deliver our services, process transactions, and display customized content.
• Communication - To respond to your inquiries and send you important updates regarding your account or our services.
• Security and Protection - To protect the rights, property, or safety of REALM, our users, and the public, as required or permitted by law.
• Analysis and Research - To perform auditing, research, and analysis to maintain and improve our technical infrastructure and service quality.
• Legal Compliance - To satisfy applicable laws, regulations, legal processes, or enforceable governmental requests.

3. Information Sharing and Disclosure

REALM does not sell your personal information. We only share personal information with third parties in the following limited circumstances:

• With Your Consent - We will share personal information when we have your explicit consent to do so.
• Service Providers - We provide information to our subsidiaries, affiliated companies, or trusted business partners for the purpose of processing information on our behalf. We require these parties to process such information in compliance with this Privacy Policy and appropriate confidentiality and security measures.
• Legal Requirements - We may disclose information if we have a good faith belief that access, use, or disclosure is reasonably necessary to:
  • Comply with any applicable law, regulation, or legal process.
  • Enforce our Terms and Conditions.
  • Detect, prevent, or address fraud, security, or technical issues.
  • Protect against harm to the rights or safety of REALM or our users.
• Business Transfers - If REALM is involved in a merger, acquisition, or asset sale, we will ensure the continued confidentiality of personal information and provide notice before information is transferred or becomes subject to a different privacy policy.

4. Your Choices and Rights

Depending on your location (e.g., California), you may have specific rights regarding your personal information, including:

• Access and Correction - You have the right to access the personal information we hold about you and request corrections if it is inaccurate.
• Deletion - You may request the deletion of your personal information, subject to certain legal obligations.
• Opt-Out - You can opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails.
• Cookie Management - You can set your browser to refuse cookies, though some features of our site may not function properly as a result.

5. Information Security

We implement appropriate technical and organizational security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. Access to personal information is restricted to employees, contractors, and agents who need the information to perform their duties and are bound by strict confidentiality obligations.

6. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice.